Terms of Service

Last updated: October 18, 2026

Overview

This website is operated by SereneHaven. By visiting our site or purchasing from us, you agree to these Terms of Service. Please read them carefully.

1. Online store terms

You must be at least the age of majority in your state of residence to use this site. You may not use our products for any illegal or unauthorized purpose.

2. Products and pricing

We try to display product colors, images and descriptions as accurately as possible, but we cannot guarantee that your screen will show them exactly. All prices are in US dollars and may change without notice. We reserve the right to limit quantities and to discontinue any product at any time.

3. Orders and payment

We reserve the right to refuse or cancel any order, including orders that appear fraudulent or that contain pricing or product errors. If an order is cancelled after payment, you will receive a full refund. You agree to provide current, complete and accurate purchase and account information.

4. Shipping and returns

Shipping and returns are governed by our Shipping Policy and Refund Policy, which form part of these terms.

5. Personal safety products

Some products, such as personal safety accessories, must be used lawfully and responsibly. It is the customer's responsibility to confirm that a product is legal to own and carry in their state or locality before ordering.

6. Intellectual property

All content on this site, including text, graphics, logos and images, is owned by or licensed to SereneHaven and may not be copied or reused without written permission.

7. Disclaimer and limitation of liability

Products and services are provided "as is" and "as available" to the fullest extent permitted by law. SereneHaven will not be liable for indirect, incidental or consequential damages arising from the use of our site or products. Nothing in these terms limits rights you have under applicable consumer protection law.